1-866-519-7071 (9am-4pm)PST, Mon-FriCustomer Service
- Shipping & Delivery
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- We ship most of our orders via UPS and USPS. Ground orders will arrive in 2-7 business days (after the item ships) depending on your location.
- 3 Days, 2nd Day Air and Next Day Air shipments are also available.
- UPS and USPS does not consider Saturday or Sunday to be shipping days.
- If you need a package to arrive on Saturday, please contact us for accurate shipping information.
- Free Ground Shipping Handling on orders over $99.00 in U.S. customers.
- P.O Box is available with a Physical address (Street number), APO/FPO are not available.
- Orders during weekends are not process.
- If orders are placed before 11am PST, Most orders will shipped on the same day Please click here for more shipping and Payment information.
- Privacy & Security
- Menstallshoes.com is always open for top quality elevator shoes and shoe lifts for short men's height increasing. We are specialized in elevator shoe insoles and lift shoes with inserts and pads for people who want to look taller. Menstallshoes.com respects the privacy of every individual and organization that visits this web site or submits a response to any of the online forms/surveys provided. The following statement discloses the information gathering and dissemination practices for MensTallShoes.com"
Mentallshoes.com is committed to safeguarding your privacy online. We do not give or sell your personally identifiable information to anyone except under special circumstances, such as when we believe in good faith that the law requires it. Also, keeping your personal financial information private is vitally important to us. As with all personal information, MensTallShoes.com will never rent or sell your personal financial information. We may occasionally use the e-mail or residential address that you supply to send you information regarding sales, product updates, specials, etc. pertaining to this web site. Upon your request you will be removed from our mailing list. Visitors using Mentallshoes' site should be aware that the Internet is not a secure network and there is always a potential risk that your transactions can be viewed or intercepted. You are advised not to send credit card details, sensitive or confidential information from any of the forms on this web site unless hosted on a secure server. Transactions delivered via a secure server use 128-bit encryption to ensure the information is delivered safely. Every endeavor is made to ensure that downloadable files are free from computer viruses or defects. The safest files to download are plain text. Where users choose to download files from MensTallShoes.com or one of the third party web sites on MensTallShoes.com they are responsible for taking the necessary precautions to check for viruses or corrupted files. MensTallShoes accepts no liability for any damages incurred to a user's computer system, data or software in connection with this site.
In general, you can visit any part of MensTallShoes.com without telling us who you are, or revealing any information about yourself. Out web site stats track the domains from which people visit, as well as the type of operating system, screen resolution and the browser software used. This data is collected automatically and used in aggregate form to determine trends (such as geographic location and ISP) relating to each area of our site. Analyzing the collective characteristics of visitors to MensTallShoes.com and measuring usage for different initiatives helps us to improve our services and better tailor our content, design and navigation to best meet the needs and preferences of our visitors. We may also provide statistical information on the broad demographics of MensTallShoes' audience to our business partners, advertisers and potential advertisers/sponsors. By using our web site you are consenting to the collection and use of information about you that cannot be personally identified.
In some circumstances we may ask you to voluntarily provide us with certain personal information, eg when you join our mailing list or submit a web site contribution. We may use your personally identifiable information to contact you. However, we will not publish, give, trade or sell your personally identifiable information to anyone else without your permission. If you have submitted personally identifiable information to Mentallshoes.com and would like that information to be deleted from our records, please contact us at info@menstallshoes.com Third party web sites and external links
MensTallShoes.com contains links to other Internet sites, and is host to web sites, web brochures, and supplier pages for other companies and organizations. Wherever possible we encourage all our partners, contributors and third parties whose web sites, home pages, advertisements, or links are co-located on MensTallshoes's site to implement policies and practices that respect the privacy of our visitors. However, we are not responsible for the privacy practices of these third parties. - Returns & Replacements
- MensTallshoes.com will be happy to exchange or refund the purchase cost of all new and unused merchandise returned within 30 days of the purchase date.
Please adhere to following guidelines when returning or exchanging merchandise:- Shoes may not be worn outside and must be in clean, saleable condition upon return.
- To ensure proper fit, you may test your shoes around the house, on the carpet to avoid getting them dirty.
- Be sure to avoid foot imprints on footpads.
- Accessories and other merchandise must be returned unused.
- All items must be returned in original packaging.
- You need to request an RA (Return Authorization) number before sending the product back to us. All returns without RA number will be refused. Please Contact us for RA number.
- A copy of the Original Receipt is required for all returns.
- Be sure to include a brief note including: Your name, Phone number(s) and e-mail address where you can be reached, RA number, Reason for Return, Item to be exchanged (if applicable).
- Shipping & handling charges are nonrefundable. Customer is responsible for costs associated with sending back the return items. Any Express shipping or international shipping is not refundable, no exception.
- Returned items for charged shipping fee(Non Exchanges) are subject to a 10% restocking fee from the subtotal. For free shipping items returned for refund must minus the actual shipping cost we paid for you and a 10% restocking fee from the subtotal.
- Exchanged items for Domestic -Customers are subject to a 10% restocking fee from the subtotal and no charge any resend shipping cost to U.S. customers by UPS Ground. It is only one time and for a different size within the same style .
- Exchanged items for International-Customers are subject to a 10% restocking fee and have to pay for USPS Express International shipping for us to resend the shoes to you. Shipping cost is the same as your previous order.
- Ordering
- Mantallshoes.com is always open for top quality tall shoes and shoe lifts for short man shoes. We are specialized in height shoe insoles and lift shoes with inserts and pads for short man who want to look taller.
- Most orders received before 11:00 A.M. (PST) are shipped out that day.
- We make every effort to ship your shoes quickly so you can start enjoying them.
- Orders received on Saturday or Sunday will be shipped on the following Monday.
- We accept Visa, MasterCard, American Express, PayPal.
- Bank Wire Transfer.
- Please contact us for Bank account.
- Certified Money Orders and Personal or Company checks
- Prepaid orders only to pay by Money Order or check.
Below are the instruction how to pay by Money Order and checks.- Submit Order, select Money Order or Checks as payment option at Check Out.
- After completing your order, mail us your Money Order or Checks.
- Order will be process to be ship as soon as the Money Order or checks are cleared from our bank.
- Money Order and Check are payble to Men's Tall Shoes.
- Mail address: Men's Tall Shoes - 1543 W Olympic Blvd #200-A Los Angeles CA 90015.
- Please contact us or send e-mail for more information.